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FREQUENTLY ASKED QUESTIONS (FAQs)

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Last updated: June 2025

What is the process for submitting my manuscript?

Our submission process is straightforward and designed to save you time. Simply follow these steps:

Step 1: Submit your manuscript or research topic via our submission form.

Step 2: We’ll match your research with the most appropriate journals, such as Scopus or Web of Science, based on your field of study.

Step 3: Our expert team will support you through the submission, peer review, and publication process, ensuring everything goes smoothly.

How long does it take to get published?

Our fast-track service helps you submit to journals within a matter of days. The time to publication varies based on the journal's review process. However, many of our clients experience publication acceptance within 3-6 weeks. The exact time will depend on the journal and the complexity of the manuscript.

Do you guarantee acceptance in Scopus or Web of Science journals?

While we provide expert journal matching and submission support, acceptance in any journal is ultimately determined by the journal’s editorial board. We cannot guarantee acceptance, but we work diligently to match your research with the best-fit journals, improving your chances of success.

What happens if my manuscript gets rejected?

If your manuscript is not accepted, we will provide you with detailed feedback from the journal (if available). We will also guide you on necessary revisions and assist you in submitting to another appropriate journal.

How much does the publishing service cost?

We offer a range of packages based on the services you require, from manuscript editing to full submission to high-impact journals. Please visit our Pricing Page for more information, or you can contact our team directly for a personalized quote based on your research.

Is your service available in Arabic and English?

Yes! We provide support for manuscripts in both Arabic and English. Our team is well-versed in the publishing requirements for both languages, especially for GCC-based journals.

Can I submit multiple manuscripts at once?

Yes, we accept multiple manuscripts for submission, and each will be processed according to your requirements. Please note that we recommend submitting one manuscript at a time for thorough review and higher quality results.

Do I need to format my manuscript before submission?

No, you don’t need to worry about formatting. Our team will assist with formatting your manuscript according to the specific journal’s guidelines, including referencing style, figure placement, and document structure.

How can I track the status of my submission?

Once your manuscript is submitted, you will receive updates directly via email. Our team will keep you informed throughout the process, from submission to acceptance, and will notify you once your article is published.

How do I contact you for more information?

If you need further assistance or have any questions, please feel free to contact us via email or WhatsApp. We’re here to help you with every step of the publication process.

Do you offer a refund if my article doesn’t get published?

Due to the nature of academic publishing, we do not offer refunds once the submission process has begun. However, if there is any issue with the service provided, we will work with you to resolve it and ensure you’re satisfied with the final outcome.

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